How they steal money from bank cards and deposits

Many continue to see bank deposits as the most reliable option for saving money. Stealing money from bank cards is nothing new. We tell you what are the ways of fraud with bank cards and deposits, and how safe investments in mutual funds are.

Taking care of the customer is dangerous

One of the indirect reasons for fraudsters’ success in stealing money from personal accounts is banks’ concern for customer convenience. The interface of modern banking applications makes the work of criminals much easier. It is very simple and gives users a wide range of opportunities to manage their funds. In two or three clicks one can transfer money from a deposit, open or close a deposit, transfer funds to another account, block a card, etc. Relatively recently, such actions required an obligatory visit to the office; today it can be done remotely from anywhere in the world.

Banks continue to facilitate access to customer funds, for example, by releasing applications with an extremely simple system of identification. Some of them even allow you to get into a personal online account without entering either a username or a password. These convenient but very dangerous applications have already had their first victims. The criminals simply steal a credit card and a SIM card, insert them into their device and gain access to the victim’s money.

Another common incident is when a scammer stops you on the street and asks to call from your device for a very urgent reason. Unbeknownst to you, he sends an SMS message, which indicates the amount of transfer and a fake account, to a short number of the bank.

Types of bank card fraud

Let’s look at a few more common ways to steal money from your card.

Wireless thefts

If you’re used to leaving the wireless NFC payment module on your smartphone, be on the lookout. On public transportation, a criminal armed with a special device and holding it up to yours can easily transfer any amount of money to himself or herself.


The variant of fraud, when bank card data is stolen, remains the most popular. Attackers use a skimmer, a scanner that is installed on an ATM or payment terminal. After the data is read, a copy of the card is made. The password can be found out from nearby cameras or just by peeking over the shoulder.


There is a large number of fraudulent sites on the Internet that completely copy the official site of a particular bank. The difference may be an extra symbol in the page address or a change of the domain zone. People do not always check the browser address bar and enter their card details, not suspecting that they are being cheated.
Attackers usually lure people to such sites by sending emails from “tech support.”

A call from “security service”

A polite voice introduces itself as a bank employee checking out a suspicious operation and asks for information on the card. Having called so a hundred people, the fraudsters surely find at least a few people willing to give out all addresses, identities, and passwords.

Another common method is to tell the victim that they have a conditional two minutes, during which the cardholder either gives the necessary information or loses the money. People usually don’t have time to navigate this situation and report everything the scammer demands of them.

“Help me, I’m in trouble.”

The victims of this type of fraud, as a rule, are parents. Upon receiving the message, they immediately rush to send the child money. This is not the way to do it. In 95% of cases, you are dealing with scammers.


Bank deposit fraud

Even if you decided to open a deposit in the bank, signed the contract, put a dozen of signatures, your money can still be in danger.

There are cases when clients of banks complain that their deposits suddenly begin to disappear. Sometimes it happens that the client comes to the bank a year later to withdraw the interest income and it turns out that the deposit has been closed six months ago.

An example

A client of one of the top banks on the forum told a story of how once his deposit was closed under a power of attorney he had not given. The bank branch manager refused to show the power of attorney, referring to the fact that it was locked in the personal desk of an employee who was on vacation. Later the bank stated that the loss of the depositor’s funds was due to a technical error and the client apologized.

Another depositor told about the loss of more than one million rubles withdrawn from his deposit by an unidentified person. The bank’s security service carried out an internal investigation and found out that the client had indeed not taken his deposit. As a result, the bank compensated the customer for the loss and apologized for the incident.

It is less likely that you will encounter such a fraud, but it is still there. And the amount lost in this case can be much higher than in the case of theft of debt funds.

Withdrawal of funds

According to the Civil Code of the Russian Federation, actions with deposits can perform not only the client but also other persons. That is why fraudsters in this case are mostly bank employees.
Scammers often take advantage of the inattentiveness of bank clients. For example, tellers can both write off small amounts from their accounts and transfer the entire deposit to themselves. In some cases, it is enough to forge a signature or make a fake power of attorney.
You can protect yourself from this by constantly monitoring the status of a personal account, by connecting, for example, SMS notification of transactions.

Understatement of the deposit amount

Bank employees can indicate the wrong amount of the deposit in the documents, and the error is allowed not in favor of the client. The teller appropriates the difference. Then it will be impossible to prove that more money was deposited. Protect yourself only if you carefully check all the documents.

Making a deposit, not through a cashier’s office

Described and the following option: tellers at banks entice customers, offering to create a deposit on better terms – as for an employee of the organization. Naturally, this happens unofficially. If a person agrees to such an offer, the scammer gets full access to the money on deposit, and the client never sees his money again. Such incidents happen most often in small banks. Under no circumstances should you agree to such an offer.

If you are offered such a scheme, contact the higher management of the bank.

How to obtain the return of stolen funds

First of all, you need to check the client’s withdrawal order and the cash voucher. The data in them must match. If the signature under the withdrawal document is someone else’s, the bank is obliged to return the funds. To prove fraud, in this case, will be easy. And if the signature was forged by someone else you can apply to the court to make handwriting expertise.


When investigating fraud, you can also check the records of video cameras installed in bank branches. In this case, the timing of the theft is important: the earlier the customer noticed the unauthorized transfer of funds, the easier it will be to raise the video.

How is the security of deposits in mutual funds?

Can something like that happen to shareholder’s money in a mutual fund? According to Pavel Trishkin, head of sales at Sistema Capital Asset Management, the probability of theft of funds when investing in mutual funds is practically zero.



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